Advice for low-bandwidth or connectivity problems – UPDATED ADVICE

If you live in these regions and have network issues (e.g. a white page, “connection reset/ refused” error), you may need to try the following –

You should ensure you comply with local regulations when using VPN or similar applications.

Note – Opera browser (v.60 onwards) has removed the “Turbo” setting, see alternative advice below for connectivity problems.

Also see further guidance on resolving technical problems.

if you are experiencing ongoing problems accessing the Library please contact your librarian as soon as possible for advice.



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