Library full text links not working (in DISCOVER) 19-10-17

The Library is currently experiencing a problem using the DISCOVER search platform.

You may see an error “An unexpected error has occurred” when visiting “Get Full Text” links in DISCOVER or EBSCO.

Most individual collections when accessed directly are unaffected, or when searched using Google Scholar from Library pages.

Please use an alternative option to access your required resource, options include:


For books, you can use the Library Catalogue, you can see a Catalogue search by book title or keyword on the E-Books page in the Library for Online Programmes:

You can also search individual E-Book collections directly, you can see a list of individual E-Book collections licensed by the Library toward the bottom of the E-Books page.


You can use Google Scholar to search for articles by keyword, title, author etc. you can see a Scholar search box a little way down the homepage of the Library for Online Programmes. When using Scholar, follow the title of the search result or external link in the right menu alongside the result:

If you know the E-Journal article’s DOI number you can use the tool “Go to an article by DOI” on the E-Journals page.

You can also search individual E-Journal collections, you can see these listed on the homepage of the Library for Online Programmes or see the A-Z of databases, also see other pages such as subject pages for law, management, health etc. these will list major databases for your subject.

We apologise for inconvenience caused, the issue has been reported to EBSCO, this problem appears to be present worldwide.

Please contact your librarian for further assistance.




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