Please see the latest Library for Online Programmes Newsletter for Staff and Students Jan 2020:
Please note there will be downtime of the RefWorks citation management system scheduled to last up to 12 hours on 08/02/20.
If you need access to citations from your RW library for checking publication details etc. during this period of maintenance, you can download an Excel compatible spreadsheet of your library (compatible with any spreadsheet application, Notepad or plain text editor). To save your library as a spreadsheet, click the ‘Export’ icon in the right panel of RefWorks, then select all required references (e.g. ‘All in List’), then select ‘Tab Delimited’:
You will see a green box in the bottom right corner of the screen when the file is ready, right-click the ‘click here’ icon to save to your computer/device, or use the email option shown to have this emailed to you. The file will be a plain text (.txt) file with tab separators between columns.
You can open the resulting file in any spreadsheet or plain text editor. Open your chosen application (e.g. Excel) then use File > Open to select the .txt file (you may need to choose ‘all file types’ or similar when selecting the ‘format’ of file to open). In Excel you will be asked to choose a data type, choose ‘Delimited’, and click ‘Finish’:
You can optionally choose to temporarily export/import your Library into another citation management platform (to import into another citation system. If you choose to do this, you may need to use the ‘Bibliographic software’ rather than ‘Tab Delineated’ file format when using the ‘Export’ option in RefWorks). Note – you won’t be able to edit or insert in-text citations using the RefWorks Word plugin when using another citation platform.
Also, a reminder that RefWorks will be replaced with our EndNote products (e.g. EndNote Online) after Autumn 2021, if you continue your programme after this time and you still require a citation platform, you will need to convert your RW library to another platform, such as our supported EndNote products, please see this page for details: https://libguides.liverpool.ac.uk/onlineprogrammes/referencing
The University campus will be closed during the Christmas holiday period from 23/12/19 and reopens 02/01/20, 24/7 IT and Library services are available during this time.
The 24/7 IT support telephone line is: +44(0)151 79 44567 or email firstname.lastname@example.org
For further technical advice see https://libguides.liverpool.ac.uk/onlineprogrammes/login
The 24/7 Library enquiry line is available by visiting ‘Ask Us’ at http://libanswers.liverpool.ac.uk/ then see online FAQs or contact options in the right menu, the 24/7 telephone line is: +44(0)151 794 9500, or use the online chat or webform to email the 24/7 service.
Please be aware that due to industrial action, the campus may experience some disruption affecting full operational services during the week beginning 25th November (25/11/19 – 29/11/19) and from 2-4th December, this is due to a national dispute in relation to the main academic union (UCU) and staff members.
Access to our usual 24/7 Library and IT services should be unaffected, please see the regular Contacts options shown within the Library for Online Programmes https://libguides.liverpool.ac.uk/onlineprogrammes/contacts
This issue affecting shorturtls to the Library for Online Programmes appears to be working now, if you notice any further issues please contact the Librarian
If you follow the shorturl to the Library, seen on some programme/module pages:
– or follow similar shorturls in the format above, or use an embedded search box shown within your Blackboard modules –
These links/ search boxes are currently experiencing technical problems.
This issue has been reported, in the meantime please visit the Library for Online Programmes for DISCOVER and all other database options: http://libguides.liverpool.ac.uk/onlineprogrammes
Please contact the Librarian if you have any difficulties.